Hello!
Are you currently signed with any of our partner hotels and are looking for more details?
You can click through the different topics below to find more information of what to expect when working with us! We look forward to meeting you soon :-)
Here’s an overview of our standard process for creating your wedding invites:
- Design: Choose a design from our catalogue, let the designer assigned to you know your selection and fill in the Couple’s Details Form. Your designer will create the first draft based on your input.
- Refine: Share any comments or edits, and we will adjust the drafts accordingly.
- Sign-Off: Once we finalise the design, quantity and costing (if any), we’ll proceed to production. You'll be sent a sign-off file which will contain the final artwork/s, quantity, materials and any additional costs. Do check through to ensure that all the details (especially names) are accurate before approving the artwork.
- Printing: The confirmed artwork is sent to production, which takes approximately 10–12 business days for completion. Your designer will also let you know the estimated collection date. Do note that this date is estimated and may change depending on the time of year (eg. during CNY period, production takes slightly longer due to large number of orders).
- Collection & Payment: You'll be notified when the invitations are ready for collection, at which point payment (if any) can also be made.
While the process typically takes at least one month from design to print, other factors (e.g., revisions or production schedules) may influence the timeline.
For many of the hotels we work with, the packages often offer only a standard English invitation along with an envelope. A second language invitation will typically require a top up but do check with your assigned designer to get the full details for your hotel's package.
Existing languages offered:
- Mandarin Chinese (Simplified or Traditional)
If you're interested in printing in some other language, please check with your designer for more details.
A standard hotel package entitlement will cover between 60% to 70% of your confirmed number of guests (eg. Confirmed number of guests is 100pax. Hotel's package covers 60% of guests. You'll be entitled to 60 invitation sets).
Different hotels offer different package types (eg. E-Invite only package, Actual Day Stationary package), so do check in with your hotel coordinator to confirm what you are entitled to.
E-Invites are complimentary when you print with us, just let your designer know you'd like to receive the e-invite as well and it will be sent to you once you've confirmed the invitation artwork.
Some hotels also offer an E-Invite package. You can check with your hotel coordinator if that's available to you.
More questions about E-Invites?
The difference between a physical invite and the E-Invite is the format you'll receive the cards in. For the printed cards, you'll receive the physical cards for you to hand out to your guests after you confirm the digital artwork. For the E-Invites, you'll receive it in a digital format only for you to send to your guests using your personal devices.
The E-Invites' design is the same as the physical invitation but saved in a digital format (eg. PNG) for you to send using Whatsapp, Telegram or any other social media platforms.
If you're feeling spoilt for choice, do discuss with your families to see what works best for you.
Timelines are important when planning the invitations to ensure that you can get them to your guests on time. If you have a specific date or month you'd like to receive the invitations by, let your assigned designer know and they'll advise on a suitable timeline to accommodate your planned schedule.
Some important standard timelines to note:
- Artwork drafting takes about 7-10 business days
- Production of invites takes about 10-12 business days
These timelines are also subject to changes depending on seasons (our peak season is from November till February) and design/content changes needed. It is best to let your designer know of any deadlines so that they can ensure the invitations reach you on time.
How early can I start planning for my invitations?
It is recommended to only start the planning 3-4 months before your big day (eg. wedding in late July, you can reach out to us to start planning in April). This is to ensure that all details are finalised which will reduce the possibility of reprints due to changes in schedule.
However if you'd like to start earlier due to other circumstances (eg. overseas guests), do let your hotel coordinator know so that they can relay the information to us.
I've already designed my own wedding invitation, what can I do with my hotel budget?
Looking to print?
If you're looking to print the wedding invitations you've designed, let your assigned designer know and they'll let you know how to proceed with the printing.
Already printed, what else can I do?
If you've already settled and sent out your own invitations, you can opt to use your budget for actual day stationery (e.g. place cards, menus, signage) instead. Let your assigned designer know and they can let you know what you can consider for your actual day stationery.
I only need a small quantity of invitations (eg. 20pcs), is that possible?
Yes, just let your designer know the quantity you'd like to print and they'll assist you accordingly.
Do note that all hotels only cover for one (1) print run so you are not able to split the printing of your invitations across different batches without additional charge. If you're interested in splitting the printing across different batches, do note that it will incur additional costs. Please check in with your designer to confirm the additional costs.
Can you print the guests' names on the invitation?
Yes we do provide the service to print guest names on the invitation. This is chargeable on top of the hotel package, so please enquire with us if you require this service.
Do I get a draft of my invitation's artwork before it's sent for production to print?
Yes, once you've picked your design and sent in your details through our Couples' Details form, your designer will do up a draft based on the details provided for you to look through and check. If there are any changes required, please inform your designer at this stage. After the final draft has been confirmed, a Sign-Off file will be sent to you for final approval before the invitations are sent to production.
The Sign-Off file will include the following:
- Your invite artwork
- Materials used for prints
- Printing specifications (eg. single sided print, digital print)
- Dimensions of prints
- Quantity of prints
- Additional costs, if any
Once approved, the prints will be sent to production and will be ready for collection within 10-12 business days. Your designer will also send an estimated collection date for you to plan ahead for your collection.
What can I change during the drafting phase?
- Details (eg. names, timing, locations)
Name conventions (eg. Mr and Mrs instead of Mr and Mdm) along with other wedding details like location, timing and RSVP details - Fonts due to legibility issues*
Fonts can be changed due to obvious legibility issues (eg. cursive fonts that are too small and cursive).
*Do note this change is dependant on the design. Do check in with your designer before requesting for the change.
Any changes that are for aesthetic purposes will generally require a design fee. Please discuss with your designer before requesting for changes. If you have a specific idea in mind, you can discuss with your designer to see what can be done to get the artwork to look close to your references without any additional costs (if possible).
I need my invitations on a specific date, is that possible?
It will depend on our production's availability.
It is best to allocate about 1-2 months for the designing and printing of your invites (eg. handing out invites by July, you can reach out to us to start the design and print process by May). Do discuss with your designer and they'll do their best to suggest a timeline that will meet your deadline.
What details must I include in my English invitation?
There are no hard and fast rules when it comes to the details required for your invitation but it is most important to discuss with your families what details they feel are necessary to ensure minimal miscommunication during this process.
Details that are compulsory are:
- Couples' names
- Wedding date and day
- Location of wedding events
- Timing of wedding events
Details that many couples also include are:
- Parents' names*
- Solemnisation date (if different from wedding day) and time
- Tea Ceremony date (if different from wedding day) and time
- RSVP details (if any, eg. website link, phone number, deadline)
*Please check with parents on how they will like to be addressed on the invitation.
What details must I include in my Chinese invitation?
The Chinese invitation we offer is the traditional layout, so there are certain details that are best kept to ensure the layout works. It is most important to discuss with your families what details they feel is necessary to ensure minimal miscommunication during this process.
Details that are compulsory are:
- Parents' names
- Order of birth for the bride and groom
- Gregorian wedding date and day in Chinese
- Lunar wedding date
- Location of wedding events
- Timing of wedding events
Things to note:
- Parents' Names: Traditionally, only the father's name will be included. However, if you'd like to honour both parents, please let your designer know when submitting the couple's details form.
- Order of birth for the bride and groom: The order of birth within each family is traditionally separated by males and females. It is best to check with your parents on how they'd like to "rank" you within the family to ensure that it follows your family's preference. More details will be shared in the Couple's Details Form for you to decide on the order.
- Bride and Groom's names: Based on the traditional format, the couple's family surname is not included in the layout. If you'd like to include it, do let your designer know and they'll adjust it accordingly
- Lunar Date: To find the Lunar date, you can search online for a Lunar calendar to get the date. Do note that you'll need to include the year, month and date based on the Lunar calendar, which is different from translating the Gregorian date to Chinese. (eg. wedding date is 12 March 2026, the date in Chinese will be 二零二六年 三月 十二日. However, the date in the Lunar calendar will be 丙午年 正月 廿四日)
RSVP details and guest's names cannot be included in the traditional layout.
I want to print different versions of my invitations (eg. English and Chinese invitations), can I do that?
Yes you can, but it will incur additional costs.
Printing an additional version will incur a split print fee of $80 (flat rate), which will cover for the additional artwork and print set up that's needed for a second version. Regardless of the quantity needed for the second version, the split print fee will be charged as long as there's a secondary invitation version.
Enquire with us below!
Fill in the form so that we can get started on this journey with you :-)
*Do note it is recommended that we only start with the planning of invitations 3-4 months before your big day as many details may change along the way.